Stay safe

  • Keep things local. Meet the seller in person, check the item and make sure you are satisfied with it before you make a payment. Where available.

  • Exchange item and payment at the same time. Buyers – don’t make any payments before receiving an item. Sellers – don’t send an item before receiving payment.
  • Use common sense. Avoid anything that appears too good to be true, such as unrealistically low prices and promises of quick money.
  • Never give out financial information. This includes bank account details, eBay/PayPal info, and any other information that could be misused.
  • When you apply for a job. Research the job and the employer before you apply. Don’t give out personal information before meeting the employer in person. Avoid going to remote locations for an interview.
  • Fake payment services. kottuwa.com does not offer any form of payment scheme or protection. Please report any emails claiming to offer such services. Avoid using online payment services or escrow sites unless you are 100% sure that they are genuine.
  • Fake information requests. kottuwa.com never sends emails requesting your personal details. If you receive an email asking you to provide your personal details to us, do not open any links. Please report the email and delete it.
  • Fake fee requests. Avoid anyone that ask for extra fees to buy or sell an item or service. kottuwa.com never requests payments for its basic services, and doesn’t allow items that are not located in Sri Lanka, so import and brokerage fees should never be required.